Terms & Policies

Terms and Conditions

Terms governing the use of the NowX platform, including account registration, order processing, payments, platform responsibilities, and dispute resolution procedures.

Privacy Policy

Explains how NowX collects, uses, stores, and protects personal data, including information collected from customers, retailers, and delivery partners.

Retailer Partnership Agreement

Defines the terms and responsibilities for retailers partnering with NowX, including onboarding, order fulfillment standards, pricing policies, and operational guidelines.

Delivery Staff Code & Access Terms

Guidelines for delivery personnel covering professional conduct, vehicle requirements, safety practices, service standards, and interactions with customers and retailers.

Delivery Staff Background Check, Safety & Incident Response Policy

Outlines the background verification process, safety requirements, incident reporting procedures, and response protocols for delivery personnel operating on the NowX platform.